For all questions or if you would like to join Blue Casa’s family simply call 1-866-566-BLUE (2583) Monday through Friday from 8am to 8pm and Saturdays 8am to 5pm.

Blue Casa is very different than the Big Phone Company. Blue Casa offers:
Savings - Blue Casa Unlimited offers you unlimited local calls, unlimited long distance and your choice of five of the most popular calling features - all for one low monthly rate, starting at $37.99 a big savings over the Big Phone Company. Blue Casa also has other plans with included long distance minutes, features and significant savings over what you pay today.
Simplicity - The simplicity of one company, one bill and one rate - Blue Casa offers you the convenience of having one, single provider for all your local, long distance calls and Internet sevice.
Great Service – Bilingual representatives ready to serve you; from Monday through Friday 8am to 8pm and Saturday 8am to 5pm.

Blue Casa offers customers every calling feature available and the great news is you get to select the five that are best for you. No more packages with features you don’t want or use, or being sold packages of 15 features as a way to get a better deal (most of which you will never bother to use). Our most popular features are Caller ID, Call Waiting with ID, 3 Way Calling, Selective Call Block and Distinctive Ring. However, there are also some other great features to help manage a busy household, provide improved security or save you money. Your customer specialist can help design the right package for you. You can also view all the features available by clicking here.

If you would like to share the advantages of Blue Casa with your friends, we offer a great referral program. For each customer you refer to Blue Casa we will credit your bill $20 and your friend's $10. Your referral needs to stay with Blue Casa for a minimum of 90 days to be eligible for the referral payment. If your referral leaves prior to the 90 day minimum, Blue Casa will charge back the referral credit to both of your accounts. And the best thing is there is no limit to the amount of referral you are eligible for - 1, 10, 40, 500 referrals - each one generating $20 to you. Please click here to see the details of our referral program.

Yes, if with Blue Casa, you can sign up for the plan of your choice without changing your phone number.

The great benefit of Blue Casa is the savings. With Blue Casa Unlimited your calls can cost the same whether they’re calling to someone next door or across the country. That means you can make long distance and unlimited local calls all for one low price.

No, there is never a charge to switch your service to Blue Casa.

Due to our technology our customers often are switched on the same day they order. However, it may take longer if a technician visit is required or if there are delays processing your order. You will not experience any disruption in service during your switch to Blue Casa and you will receive a Fulfillment kit in the mail which will explain your plan and the features you chose.

As soon as your account is active, Blue Casa will contact you and you will also receive a Welcome Kit in the mail that summarizes the calling plan and features you have chosen for your phone. This will signify that your service has been activated. When you receive this kit, be sure to review its contents to ensure that the calling plan and features are the ones that you selected.

If you have DSL with Verizon you do not need to cancel your DSL, any other carriers you will need to cancel your DSL service in order to switch your line to Blue Casa.

Blue Casa is now available in all of California.

Blue Casa is a large supporter of Lifeline programs. If you qualify, Blue Casa would be honored to offer Lifeline services as an option. Lifeline provides huge discounts to our calling packages and exclusion from several surcharges and taxes. To see Lifeline requirements please click here. Please call 1-866-566-BLUE if you have questions on the program or how to qualify and we will be pleased to help you.

Blue Casa customers will pay federal, state and local taxes that are similar to what you paid your previous local and long distance providers. For more information on particular taxes listed on your bill, click here. Customers enrolled in the Lifeline program will pay reduced taxes.

A surcharge is an amount billed by Blue Casa to recover various costs assessed or authorized by governmental and regulatory agencies. For more information on particular surcharges listed on your bill, click here.

Your monthly fee for the first month will be based on the number of days we provided you with service. Your initial bill will reflect the partial month with Blue Casa, and you should receive a refund from your previous provider for this same partial period. Click here for more information.

Local toll calls span greater distances than local calls, but fall short of being long distance calls. These calls may be in your area code or in a different one across town, or in the next county. Local toll calls are sometimes referred to as regional toll, shorter distance or local long distance. You’ll generally find these calls listed in the itemized section of your local phone bill.

As with your previous provider and all other phone companies, Blue Casa bills for its service one month in advance for the first month. These charges are prorated from the date your service was activated, so your initial bill will be higher than usual. Click here for more information. In addition, your bill will continue to include FCC mandated charges like the Universal Connectivity Charge, the Local Number Portability Charge and the FCC Subscriber Line Charge. Other taxes and/or surcharges may apply. These should be similar to what you see on your bill today.

No, Blue Casa will handle all of this. It only requires a single phone call to Blue Casa and we will process the order change electronically with your current provider.

You are responsible for the maintenance of the wiring inside your home. If there is an issue, you can call us to schedule a technician to come out and repair your inside wiring. If you live in an apartment, condo or other group living facility, contact your landlord or manager to determine your responsibility.

Switching phone service without your approval is called "slamming and it is illegal. At Blue Casa we have instituted numerous safeguards to protect our customers, including a third party verification of each of our orders. Blue Casa will work hard to protect our customers and has zero tolerance for abuse of our customers.

Simply call Blue Casa toll free at 1-866-566-BLUE Monday through Friday from 8am to 8pm and Saturdays from 8am to 5pm.

In most cases no. As long as you are a customer in good standing, Blue Casa will switch you to our service without requiring a deposit.

Yes. You can setup your account to be paid automatically each month from either your checking account or by your credit card. Your customer service representative can assist you in establishing your preferred payment method.

Yes. Blue Casa has more than 1,400 cash payment centers across California. To find the nearest cash payment center dial 1-888-846-1610.

By Mail at: Blue Casa Communications, Payment Center P.O. Box 2007 Artesia, CA. 90702-2007.
Pay by Phone 24/7 at: 1-888-846-1610.
Pay Online at: www.bluecasa.com
Automatic Pay with: Debit Card, Credit Card, Checking or Savings Account. To register click here.